← Back to ArtWall Studio
1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit ArtWall Studio. They help us provide you with a better poster shopping experience by remembering your preferences and improving our website functionality.
2. Types of Cookies We Use
🔒 Essential Cookies (Required)
These cookies are necessary for our website to function properly and cannot be turned off:
- Shopping cart functionality for poster orders
- Session management and security
- Form submission and error handling
- Canadian tax calculation and shipping
📊 Analytics Cookies (Optional)
Help us understand how visitors use our poster gallery and improve our services:
- Page views and popular art categories
- User journey through our design process
- Performance monitoring and optimization
- Canadian market insights and trends
🎯 Marketing Cookies (Optional)
Enable personalized artwork recommendations and targeted communications:
- Art style preference tracking
- Personalized poster recommendations
- Email marketing segmentation
- Retargeting for custom design services
3. Detailed Cookie Information
| Cookie Name |
Purpose |
Type |
Duration |
| aws_session |
User session management |
Essential |
Session |
| aws_cart |
Shopping cart persistence |
Essential |
30 days |
| cookieConsent |
Remember cookie preferences |
Essential |
1 year |
| aws_preferences |
Art style and size preferences |
Functional |
6 months |
| _ga |
Google Analytics visitor tracking |
Analytics |
2 years |
| aws_marketing |
Personalized recommendations |
Marketing |
3 months |
4. Managing Your Cookie Preferences
Website Cookie Controls
You can manage your cookie preferences using the banner that appears when you first visit our site, or by clicking the "Cookie Settings" link in our footer.
Current Preferences:
- Essential: Always enabled (required for website function)
- Analytics: Check your browser settings
- Marketing: Check your browser settings
5. Browser Cookie Controls
How to manage cookies in your browser:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Site permissions → Cookies and site data
Note: Blocking all cookies may impact your ability to use certain features of our poster gallery and ordering system.
6. Third-Party Cookies
Some cookies are set by third-party services we use to enhance your experience:
Analytics Services:
- Google Analytics: Website traffic and user behavior analysis
- Hotjar: User experience optimization (heatmaps and recordings)
Marketing Services:
- Facebook Pixel: Social media advertising optimization
- Google Ads: Search and display advertising
Customer Support:
- Intercom: Live chat and customer service
- Zendesk: Support ticket management
7. How We Use Cookie Data
Cookie data helps us provide better poster shopping experiences:
- Personalization: Remember your art style preferences and room sizes
- Performance: Optimize our gallery loading times and navigation
- Analytics: Understand popular poster categories and customer journeys
- Marketing: Show relevant artwork recommendations and special offers
- Support: Provide context for customer service interactions
8. Canadian Privacy Compliance
Our cookie practices comply with Canadian privacy legislation:
- Clear consent mechanisms for non-essential cookies
- Detailed information about cookie purposes
- Easy opt-out options for marketing cookies
- Data retention limits aligned with business needs
- Secure cookie transmission and storage
9. Updates to This Policy
We may update this cookie policy as we improve our services or change our technology. We'll notify you of significant changes through:
- Email notification to registered customers
- Website banner announcement
- Updated "last modified" date on this page
10. Contact Us
Questions About Cookies?
If you have any questions about how we use cookies or want to exercise your privacy rights:
Email: privacy@artwallstudio.ca
Phone: 1-800-ARTWALL
Mail: Privacy Officer, ArtWall Studio, Toronto, ON, Canada
Last updated: January 2025 | This policy is governed by Canadian privacy law including PIPEDA